This privacy notice outlines how we protect and safeguard your personal data when you visit our website, contact the team or when you appoint and start working with Switch as a provider and data processor.
The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about products and/or services where you have registered an interest.
By visiting our website, or by appointing Switch to fulfil a contract, you are consenting to the data collection and processing terms outlined in this policy. This policy supplements our standard terms of service.
For the purposes of the General Data Protection Regulation (GDPR);
This privacy notice aims to give you information on how Switch collects and processes your personal data through your use of our website, including any data you may provide through the website or when you purchase a product or service.
This privacy notice supplements the other notices and is not intended to override them. Switch may provide on specific occasions when we are collecting or processing personal data about you as to ensure we are transparent and that you are aware of how and why we are using your data. Under no circumstances, will Switch process personal data for a purpose where no prior consent has not been granted.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. Where personal contact details have been obtained, Switch will inform you of changes to this policy.
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been anonymised (removed).
We may collect, use, store and transfer different kinds of personal data about you as a user of our website, a subscriber of our electronic marketing communications, or as a prospect and client of Switch. The types of data we may collect about you have been grouped together as follows:
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
We use different methods to collect data from and about you including through:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
We have outlined below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
This site is accessible via the internet and therefore may potentially be accessed by anyone around the world. Other visitors may also access the site from outside Jersey and/or the European Union (EU)/European Economic Area (EEA).
Whenever we transfer your personal data out of the EEA, we ensure that an adequate level of protection to the GDPR and the Data Protection (Jersey) Law 2018 is enforced.
Many of our external third party processors, and indeed, many of the world’s leading technology and Software as a Service (SaaS) providers, are often based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. In such instances, we ensure the following criteria are met:
If you would like more information on our international transfer practices or mechanisms, please contact us via email at [email protected]
We have adopted appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. On such safeguard that we have employed is that we limit access to your personal data to those employees, contractors and other third parties who require access to your personal; data to fulfil a contract with you. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to identify, act and notify you (the data subject) and the regulator of any personal data breach where there is a legal obligation to do so.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements e.g. aggregated statistical data collected via our website is retained for 50 months.
If you would like more information on our data retention policies, please contact us via email at [email protected]
Under the JERSEY-GDPR all individuals, who are the owners of their Personal Data, have specific and clear rights, which are;
If you wish to exercise any of the rights set out above, please contact us.
In accordance with the JERSEY-GDPR, to revoke consent for the processing of your Personal Data send an email with the word "Revoke" in the subject field to [email protected]
In accordance with the JERSEY-GDPR, any DSAR is provided free of charge within 30 days, unless a particular DSAR is subject to other regulatory requirements as defined within the JERSEY-GDPR, in which case we will inform you as required by those specific regulations.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask
you for further information in relation to your request to speed up our response.
Our full details are:
email [email protected], call 01534 866638 or pop in for a chatSwitch Digital, 1st Floor Hilgrove House, Hilgrove Street, St. Helier, Jersey, Channel Islands JE2 4SL
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